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Return Request Form
Return Request Form
To return an item please fill out this form completely:
Original Order Information
Order Number:
Order Date:
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Ship To Name:
Your Name:
Your Email Address:
Your Phone Number:
Ship To Postal Code:
Item to be Returned
Item Number:
Item Description:
Reason for Return
I changed my mind; didn't like
I ordered the wrong item
The item was damaged but NOT due to shipping
The item was damaged during shipping
I received the wrong item; incorrect item was shipped
Other... Please describe in the comment box below
Would You Like a Replacement?
Yes
No
Comments / Additional Information
Return Policy
Items must be returned within 21 days of receipt.
You may return any of the following items, for any reason, for a full refund:
- Unopened cosmetic and media (CD, DVD, software, or VHS tape) items.
- Unused Mezuzahs, Tallitot, and tefilin.
- Jewelry, books and clothing in new condition with original packaging and accessories.
- Returned silver items may be subject to a 15% restocking fee.
The following items are NOT returnable:
- ALL personalized items such as engraved silver and "Name" necklaces and bracelets are NOT returnable.
- Gift Baskets that include food products are not returnable. If they come back to us unclaimed, we can, if you wish, resend them at additional cost, but we cannot return to you any money for them.
I have Read and Acknowledge this Return Policy